Acquiring a Cruise Vacation Agent

So, you’ve determined to go on a cruise — most likely your to start with enterprise on a family vacation at sea — and you happen to be a tiny overwhelmed. You have to take into account how much you are ready to shell out, whether to e-book an reasonably priced inside cabin or splurge on a suite, and which cruise line and ship are correct for you. Add supper seatings, shore excursions and cabin location to the checklist, and arranging a relaxing getaway abruptly appears to be like a next work.

With every person hooked up to their phones, laptops and tablets, lots of men and women presume that on line is the only way to e-book journey. But, as scheduling online can frequently be baffling, a vacation agent might be just what you need.

1 of the most critical matters to know is that agents — in individual, cruise professionals — have been onboard the ships and can genuinely give you firsthand tips about distinct cruise options. They have finished a fantastic offer of study through familiarization visits and cruise line seminars, so you do not have to do the work by yourself. Even much better, agents normally have accessibility to unique discounts or benefits — or know ideal in which to discover them — and as the cruise lines spend their commissions, you you should not pay out extra for their expert services and experience.

Even now undecided, or unsure where by to find an agent to support you? In this article are a several recommendations to get you started out.

Motives to Take into consideration a Journey Agent

Managing travel plans, bookings and cancellations (Photo: PKpix/

If you are applied to booking journey independently, consider these factors why you may possibly want to make use of a vacation agent to e book your up coming getaway at sea.

Picking a Cruise

For your to start with cruise, you may want enable in matching your way of life and finances with a cruise line and vacation spot. Deciding on a cruise is not the very same as choosing a lodge or flight, as there are numerous additional solutions to consider.

For instance, do you want to cruise shut to house from ports like New York, Miami, Galveston or Seattle, or are you eager to fly to Europe for Mediterranean and Baltic sailings? Would you be happier on a massive ship — these types of as Royal Caribbean’s 227,000-ton, 5,479-passenger Harmony of the Seas — or on a smaller, far more intimate ship — like Silversea’s 17,400-ton, 298-passenger Silver Wind? Do you desire a relaxed and lively vibe, as is discovered on Carnival Cruise Line, or a much more formal ambiance, these types of as that of Crystal Cruises?

Recall, you will never just be utilizing the ship as a dwelling foundation, like you do with a lodge it will be your property, restaurant and entertainment location for a week or more. The suitable ship and itinerary can make your holiday vacation that a great deal additional satisfying — and an agent can assistance you figure out the finest choice for your preferences. In addition, an agent can answer any questions or assuage any apprehensions you might have about using a cruise for the initially time.

Buying for Great Bargains

Opposite to what you could possibly hope, journey agents may well basically be in a position to get you much better deals than online suppliers or even the cruise strains themselves. The most effective vacation brokers have accessibility to discounted group premiums and unique cruise pricing that is not discovered any where else. In addition, brokers often give you further price on your reserving — these types of as prepaid gratuities, a totally free bottle of Champagne or onboard credit score — to sweeten the offer. And if the rate of your cruise drops after you book, a excellent agent will discover and refund you the variance in fare. At last, as cruise lines spend agent commissions, you do not have to get worried about paying out more for their planning products and services.

Scheduling the Trip

The moment you’ve picked your cruise and, with the agent’s help, matched your design with your family vacation targets, you have obtained to e-book the excursion. Yet again, it really is a bit much more complicated than you may well assume, but a great agent will make the system go efficiently — from securing the correct cabin kind and site to booking the evening meal seating that will accommodate you and your social gathering. Your agent will also be ready to type out travel coverage, if essential, and will gather payment for the cruise (ordinarily a deposit at the time of reserving and the whole volume 60 to 90 times ahead of departure). In addition, the agent can help you with the rest of your vacation options, these kinds of as pre- or put up-cruise stays, airfare and transfers.

Exclusive Needs

If you have special desires of any form — regardless of whether it really is aid in arranging a wedding ceremony onboard, ordering gluten-no cost or kosher meals, or working with accessibility difficulties — a competent agent need to be able to make the suitable arrangements for you or recommend you on how to take care of the situation yourself.

Setting up Relationships

Scheduling with a journey agent gives your transaction a private touch — you have a resource for asking queries and somebody to speak to if some thing goes improper throughout your travels. But, your partnership with an agent will not are likely to conclusion just after just one vacation. The agent will maintain you in his or her databases, alert you to bargains or profits and can even suggest long run excursion concepts.

How to Choose a Journey Agent

Star Legend in Alaska (Photo: Dori Saltzman/Cruise Critic)

So how do you come across the ideal vacation agent for you? Search for the pursuing:

Training and Qualifications

Quite a few brokers turn out to be accredited cruise counselors by way of CLIA’s Cruise Academy or choose courses by means of the distinct cruise traces to become much more skilled at providing their merchandise. Inquire no matter if the agent has attended any of these instruction plans. In addition, you can appear for affiliations with the Nationwide Association of Cruise Oriented Businesses (NACOA), Greater Small business Bureau (BBB), American Modern society of Travel Agents (ASTA) or even AAA.

Cruising Knowledge and Awareness

Issue the brokers on cruising tendencies or up-and-coming destinations, and talk to them to demonstrate the discrepancies involving cruise lines. Obtain out how several cruises they’ve taken that yr and with which strains they have personally cruised. The extra professional an agent is, the greater tips you’ll get. If the agent has almost never cruised, you could possibly want to get your organization elsewhere. In addition, you could possibly want to glance for an agent who is a cruise professional — either at a cruise-committed company or within just a larger common company — to get the ideal support.

Inventory/Area of interest

If you might be intrigued in a certain style of cruising (these as river cruising or luxurious travel), search for organizations that focus in the line or kind of cruising you want. They are going to frequently have extra full knowledge of your selections than a generalist. For case in point, if you want to cruise just one of Europe’s rivers in an personal riverboat, you may not want to e book with an agent who specializes in providing holiday seasons on 3,000-person mega-ships.

Job interview

The best cruise brokers will do a comprehensive occupation of interviewing possible clients to uncover out which ship, line and itinerary would be the best fit. In that initial job interview, they really should question you what kind of getaway you normally get (beach, metropolis, energetic, for instance), who is going (family members, few, singles), your vacation design and style (amusement and action tastes, dining practices) and your spending plan.

Cruise Line Connections

Discover out if the journey agent has chosen position with any cruise traces or whether or not he or she belongs to vacation consortiums that would enable him or her to get you much better discounts, upgrades, and so forth. But check out out — some brokers will push a individual line way too aggressively for your tastes. You really don’t want to get caught in an agent’s agenda if the cruise line isn’t right for you.

Unique Provides

Glance for brokers supplying bargains, absolutely free benefits and other incentives. If you do not see a signal or advertisement, constantly check with — the agent could have incredible offers the cruise strains is not going to enable him or her publicize. In addition, inquire if the agent can meet or beat the best cost you’ve got viewed in other places.


You can ebook a cruise by way of a large journey retailer with branches all-around the region, a area cruise agency or even a property-primarily based agent who will chat cruising with you at your nearby coffee shop. You can expect to come across pros and downsides of doing work with the diverse forms of organizations for example, you may possibly get far more personalized provider from an independent agent but greater discounts from a substantial corporation with a superior quantity of bookings. Shop all over and see what sizing matches your needs most effective.

How to Locate an Agent

If you would like to ebook a cruise through a vacation agent, you can pop into a downtown storefront or lookup for cruise sellers on the net. If you want to seem for agents registered with vacation companies, below are some means for obtaining companies near you.

Cruise Line Web sites

Most cruise strains, including Carnival Cruise Line, Royal Caribbean and Norwegian Cruise Line, have some model of a “Obtain a Vacation Agency” lookup resource on their homepage. In most instances, its found in 1 of the menus positioned close to the base of the web page.

Cruise Traces Intercontinental Association (CLIA)

You can search for a CLIA-certified vacation agent on the organization’s site. Use the search device to locate agents in your location with a variety of degrees of CLIA education.

American Modern society of Travel Brokers (ASTA)

Use ASTA’s shopper web site to locate a journey agent who has agreed to carry out their company activities in accordance with the organization’s code of ethics. Decide on “cruises” or “cruise traces” below Specialties to discover brokers that concentrate on advertising cruise vacation.

When to Go It On your own

Woman boarding her cruise (Photo: Maridav/

Employing a vacation agent just isn’t generally necessary. Here is how to determine if it is ok to book on your possess.

You happen to be Professional

If you have cruised in advance of and know specifically what you want — the cruise line, vacation spot, period and cabin — scheduling on the internet can be quite uncomplicated. Most online cruise retailers have detailed search functions, as nicely as internet pages that checklist their very best or latest promotions. Lots of also offer extra methods, such as deck plans, pics and testimonials. A stage-by-phase course of action will guide you by means of the reserving and payment methods. (See our On the web Reservations article for additional.)

You’re Independent

If you are a do-it-you kind, and you have the time and inclination to completely research your have journey working with sources like Cruise Critic, then go proper in advance. For numerous of us, scheduling is fifty percent the enjoyable of taking a trip.


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