Success Stories focus on veteran travel advisors and how they achieved success. Here’s a look at Belvin Baldwin II, owner and CEO of Showtime Travel.
How did you get your start as a travel advisor?
I embarked on my journey as a travel advisor after being laid off from my engineering position. Kelly Monaghan’s “Home Based Travel Agent” [book] served as my guide during this transitional period. My goal was to discover my passion and find fulfillment, and the incredible journey I’ve experienced so far often leaves me in awe.
How did you build your business over the years?
I cultivated my business by prioritizing value for my customers. Drawing on lessons from my sales career, I understood that consistent growth comes from solving problems and providing value. I specialize in designing luxury vacations for busy professionals, ensuring all they have to do is show up. This approach has allowed me to grow my agency significantly.
What characteristic make you a successful advisor?
Exceptional customer service is the cornerstone of my success as a travel advisor. The most rewarding gift from my clients is their referrals, which have played a pivotal role in scaling my agency.
What has your greatest challenges been?
Leaving my engineering job to run my business full-time was undoubtedly my greatest challenge. Despite the difficulty of breaking free from the “golden handcuffs,” it was a necessary step. My advice for those contemplating a similar move is to have systems in place for outsourcing tasks outside your expertise.
What have your greatest accomplishments been?
Beyond replacing my previous job, I’ve been honored to receive recognition from various media outlets such as TravelPulse, “Robb Report,” “Black Enterprise,” AMEX, Travel Noire and more. Additionally, I’ve been invited to join travel suppliers’ advisory boards, participate in top luxury travel conferences and speak at various luxury events.
What tips can you provide advisors new to the industry? Here are some valuable tips for new advisors:
Home in on your niche and strive to become the best in your area of expertise. Learn the art of intentional and effective networking. Don’t limit yourself; the travel industry holds immense potential for those willing to put in the effort to grow.
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